Refund policy
Refund Policy
At Roohemeer, customer satisfaction matters.
Eligibility for Refunds Refunds are only applicable if:
-
The product is damaged during delivery
-
The wrong product is delivered
Conditions
-
You must contact us within 48 hours of receiving the product
-
Product must be unused and in original packaging
-
Proof (images or video) may be required
NonβRefundable Items
-
Used or opened products
-
Damage caused by improper use
Approved refunds will be processed within 7β10 working days.
Return Policy
We accept returns only in case of damaged or incorrect items.
Return Process
-
Contact us within 48 hours of delivery
-
Share order details and proof
-
Once approved, return instructions will be shared
Return shipping may be covered depending on the case.